Accept an invitation (or the link doesn't work)
Open the invitation email, sign in with the invited address and click Accept and join. If the link fails, the fix is usually a new invitation or the right email.
Who can do this: Invited peopleUpdated · 2 min read
Accept an invitation
Step 1: Open the email "… invited you to … on LockedHours" and click Accept the invitation.
Step 2: If you're not signed in, the page says Join … on LockedHours. Click Continue, enter the invited email, and open the sign-in link we send you.
Step 3: Click Accept and join. You're in your team's account.
If it doesn't work
| You see | What to do |
|---|---|
| This invitation is no longer valid · It expired or was replaced. | Invitations last 14 days, and a newer one replaces the old. Ask your admin to send a new one, and use the newest email. |
| This invitation is no longer valid · It was already accepted. | You're already in. Go to the sign-in page and sign in. |
| This invitation is for …, but you're signed in as … | Click Sign out and continue on that page. You come back to the same invitation: click Continue and sign in with the invited address. |
Didn’t find what you needed?
Ask in Help inside the app, or email [email protected]. We aim to reply within 2 business days.