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My timer is still running (I forgot to stop it)

Stop the timer, then edit the entry and type the real hours. Nothing else is affected.

Who can do this: Everyone on the teamUpdated · 2 min read

  1. Step 1: Look at the timer bar: every app page shows the running timer, as a green strip under the top menu on a computer or a dark bar above the tabs on a phone. If it started on another day, it says Started yesterday or the date.

  2. Step 2: Click Stop in the bar. The elapsed time is added to the entry.

  3. Step 3: Open the entry's day (click the bar before stopping it, or the day in the week strip), click Edit on the entry (on a phone, tap it), type the real time in Hours (for example 2:15), and click Update.

  • A timer keeps running until you stop it, even with the browser closed.
  • Only one timer runs at a time: starting another one stops the running one (and saves its time).
  • An entry can't hold more than 24 hours. If a timer ran past that, edit it down to the real time.
  • Running timers aren't included when you create an invoice from tracked time.

I can't find the running timer

The timer bar shows it on every app page except the entry's own day, where the entry has a green background and the word Running. The entry is on the day it was started, not today: click the bar to go there.

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